/* Техническая поддержка сайта. Основа — style_page_audit_site.css (body.audit-site): первый экран,
   заголовки, «обо мне», FAQ и форма; из хаба style_page_yandex_direct.css (body.yandex-direct) —
   только кнопки первого экрана. Свои блоки говорят языком дежурной смены: первый экран —
   статус-панель сайта с доступностью за 30 дней (полоски встают по очереди — единственная
   анимация страницы); поломки — журнал событий со временем; «что входит» — дорожки по частоте,
   и частота видна по шагу засечек над дорожкой; тарифы — часы пакета шкалой; отчёт за месяц —
   лист с итогом часов; подключение — чек-лист. Цвета — только токены палитры. Зелёный — работает
   и деньги, красный — сбой и его цена. */

.ts-support { --ts-mono: ui-monospace, 'Cascadia Mono', Consolas, 'Roboto Mono', monospace; }
.ts-support .ma-hero h1 { margin: 0 0 30px; font-size: clamp(44px, 5vw, 76px); }
.ts-support .ts-nowrap { white-space: nowrap; }

/* Первый экран: статус-панель. */
.ts-support .ts-art { position: relative; width: 100%; aspect-ratio: 1.04; isolation: isolate; display: flex; flex-direction: column; justify-content: center; }
.ts-support .ts-panel { position: relative; z-index: 2; width: 88%; margin: 0 auto; padding: 26px 28px 22px; border: 1px solid var(--k-line); border-radius: 18px; background: var(--k-overlay); box-shadow: 0 30px 56px -36px var(--k-muted); font: 400 13px/1.35 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-panel__head { display: flex; align-items: center; gap: 10px; margin: 0 0 22px; }
.ts-support .ts-panel__head b { font: 500 17px/1.2 var(--ts-mono); color: var(--k-ink); }
.ts-support .ts-panel__head span:last-child { margin-left: auto; padding: 3px 10px; border-radius: 20px; background: var(--k-accent-soft); font-size: 12px; color: var(--k-accent-ink); }
.ts-support .ts-dot { position: relative; width: 10px; height: 10px; border-radius: 50%; background: var(--k-accent); }
.ts-support .ts-dot::after { content: ''; position: absolute; inset: -4px; border-radius: 50%; border: 1px solid var(--k-accent); opacity: .5; }
.ts-support .ts-panel__label { display: flex; justify-content: space-between; margin: 0 0 10px; font-size: 12px; color: var(--k-muted); }
.ts-support .ts-panel__label b { font: 500 13px/1 var(--ts-mono); color: var(--k-ink); }
.ts-support .ts-uptime { display: grid; grid-template-columns: repeat(30, minmax(0, 1fr)); gap: 3px; height: 46px; }
.ts-support .ts-uptime i { border-radius: 2px; background: var(--k-accent); transform-origin: bottom; animation: ts-bar .45s ease-out both; animation-delay: calc(.2s + var(--i) * .035s); }
.ts-support .ts-uptime i.is-bad { background: var(--k-bad); }
.ts-support .ts-panel__incident { position: relative; height: 34px; margin: 0 0 14px; }
.ts-support .ts-panel__incident::before { content: ''; position: absolute; top: 2px; left: var(--at); width: 1px; height: 14px; background: var(--k-bad); }
.ts-support .ts-panel__incident span { position: absolute; top: 16px; left: var(--at); transform: translateX(-60%); white-space: nowrap; font: 400 12px/1.3 var(--ts-mono); color: var(--k-bad); }
.ts-support .ts-panel__rows { margin: 0; padding: 0; list-style: none; border-top: 1px solid var(--k-line); }
.ts-support .ts-panel__rows li { display: flex; align-items: baseline; gap: 12px; padding: 9px 0; border-bottom: 1px solid var(--k-line-soft); }
.ts-support .ts-panel__rows li:last-child { border-bottom: 0; padding-bottom: 0; }
.ts-support .ts-panel__rows li::before { content: ''; flex: none; width: 7px; height: 7px; border-radius: 50%; background: var(--k-accent); transform: translateY(-1px); }
.ts-support .ts-panel__rows li.is-wait::before { background: var(--k-signal); }
.ts-support .ts-panel__rows span { color: var(--k-muted); }
.ts-support .ts-panel__rows b { margin-left: auto; font: 400 13px/1.3 var(--ts-mono); color: var(--k-ink); text-align: right; }
.ts-support .ts-art__caption { position: relative; z-index: 2; width: 88%; margin: 14px auto 0; font: 400 13px/1.4 Roboto, sans-serif; color: var(--k-muted); }
@keyframes ts-bar { from { transform: scaleY(.15); opacity: 0; } to { transform: scaleY(1); opacity: 1; } }

/* Что ломается: журнал событий. Время слева, событие, под чертой — цена события. */
.ts-support .ts-log__list { max-width: 1080px; margin: 0 auto; padding: 0; list-style: none; border-top: 1px solid var(--k-line); }
.ts-support .ts-log__list li { display: grid; grid-template-columns: 120px minmax(0, 1fr) minmax(0, 1.15fr); gap: 8px 36px; align-items: baseline; padding: 22px 0; border-bottom: 1px solid var(--k-line); }
.ts-support .ts-log__list time { font: 400 14px/1.4 var(--ts-mono); color: var(--k-muted); }
.ts-support .ts-log__list h3 { margin: 0; font: 400 19px/1.4 Roboto, sans-serif; color: var(--k-ink); }
.ts-support .ts-log__list p { position: relative; margin: 0; padding-left: 22px; font: 300 17px/1.5 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-log__list p::before { content: ''; position: absolute; top: .72em; left: 0; width: 12px; height: 2px; background: var(--k-bad); }

/* Сколько стоят выходные без сайта: расчёт одной строкой. */
.ts-support .ts-cost { max-width: 1080px; margin: 56px auto 0; padding: 34px 40px; border-radius: 20px; background: var(--k-tray); }
.ts-support .ts-cost h3 { margin: 0 0 22px; font: 300 26px/1.15 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-cost__line { display: flex; flex-wrap: wrap; align-items: flex-start; gap: 14px 18px; margin: 0 0 20px; }
.ts-support .ts-cost__line span { display: flex; flex-direction: column; gap: 4px; max-width: 220px; font: 300 14px/1.4 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-cost__line b { font: 200 40px/1 Oswald, sans-serif; font-variant-numeric: tabular-nums; color: var(--k-ink); }
.ts-support .ts-cost__line span.is-loss b { color: var(--k-bad); }
.ts-support .ts-cost__line i { padding-top: 6px; font: 200 30px/1 Oswald, sans-serif; font-style: normal; color: var(--k-muted-soft); }
.ts-support .ts-cost > p:last-child { max-width: 860px; margin: 0; font: 300 16px/1.6 Roboto, sans-serif; color: var(--k-ink-2); }

/* Что входит: дорожки по частоте. Засечки над дорожкой — чем чаще проверка, тем гуще. */
.ts-support .ts-cadence__grid { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 0; border-left: 1px solid var(--k-line); }
.ts-support .ts-lane { --tick: 6px; padding: 0 24px 6px; border-right: 1px solid var(--k-line); }
.ts-support .ts-lane:nth-child(2) { --tick: 14px; }
.ts-support .ts-lane:nth-child(3) { --tick: 30px; }
.ts-support .ts-lane:nth-child(4) { --tick: 64px; }
.ts-support .ts-lane::before { content: ''; display: block; height: 14px; margin: 0 -24px 22px; background: repeating-linear-gradient(90deg, var(--k-accent) 0 2px, transparent 2px var(--tick)); border-bottom: 1px solid var(--k-line); }
.ts-support .ts-lane:last-child::before { background: none; border-bottom-style: dashed; }
.ts-support .ts-lane h3 { margin: 0 0 16px; font: 300 24px/1.15 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-lane ul { margin: 0; padding: 0; list-style: none; }
.ts-support .ts-lane li { padding: 10px 0; border-top: 1px solid var(--k-line-soft); font: 300 14px/1.5 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-lane li b { display: block; margin-bottom: 3px; font: 400 16px/1.4 Roboto, sans-serif; color: var(--k-ink); }

/* Тарифы: часы пакета — шкалой из клеток. */
.ts-support .ts-plans__grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 28px; align-items: stretch; }
.ts-support .ts-plan { display: flex; flex-direction: column; padding: 34px 32px 32px; border: 1px solid var(--k-line); border-radius: 20px; background: var(--k-surface); }
.ts-support .ts-plan--main { border-color: var(--k-accent); box-shadow: 0 0 0 1px var(--k-accent) inset; }
.ts-support .ts-plan h3 { margin: 0 0 8px; font: 300 32px/1.1 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-plan__for { min-height: 3.1em; margin: 0 0 20px; font: 300 16px/1.5 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-plan__price { margin: 0 0 18px; font: 200 46px/1 Oswald, sans-serif; font-variant-numeric: tabular-nums; color: var(--k-ink); }
.ts-support .ts-plan__price small { margin-left: 4px; font: 300 18px/1 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-hours { display: grid; grid-template-columns: repeat(10, minmax(0, 1fr)); gap: 4px; margin-bottom: 22px; }
.ts-support .ts-hours i { height: 14px; border-radius: 3px; background: var(--k-sunken); box-shadow: inset 0 0 0 1px var(--k-line); }
.ts-support .ts-hours i.is-on { background: var(--k-accent); box-shadow: none; }
.ts-support .ts-hours span { grid-column: 1 / -1; margin-top: 6px; font: 400 13px/1.3 var(--ts-mono); color: var(--k-muted); }
.ts-support .ts-plan ul { flex: 1; margin: 0 0 18px; padding: 0; list-style: none; }
.ts-support .ts-plan li { position: relative; padding: 8px 0 8px 22px; border-top: 1px solid var(--k-line-soft); font: 300 16px/1.45 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-plan li::before { content: ''; position: absolute; top: 15px; left: 2px; width: 9px; height: 5px; border-left: 2px solid var(--k-accent); border-bottom: 2px solid var(--k-accent); transform: rotate(-45deg); }
.ts-support .ts-plan__reply { margin: 0 0 22px; font: 400 14px/1.4 Roboto, sans-serif; color: var(--k-ink); }
.ts-support .ts-plan .btn { align-self: flex-start; }

/* Отчёт за месяц. */
.ts-support .ts-report__grid { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: 56px; align-items: start; }
.ts-support .ts-sheet { padding: 30px 32px 24px; border: 1px solid var(--k-line); border-radius: 16px; background: var(--k-sheet); box-shadow: 0 26px 50px -38px var(--k-muted); }
.ts-support .ts-sheet__head { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; margin: 0 0 20px; }
.ts-support .ts-sheet__head b { font: 300 26px/1.1 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-sheet__head span { font: 400 14px/1.3 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-sheet__stats { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); margin: 0 0 22px; border: 1px solid var(--k-line); border-radius: 10px; overflow: hidden; }
.ts-support .ts-sheet__stats div { padding: 12px 14px; }
.ts-support .ts-sheet__stats div + div { border-left: 1px solid var(--k-line); }
.ts-support .ts-sheet__stats dt { margin-bottom: 4px; font: 400 12px/1.3 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-sheet__stats dd { margin: 0; font: 400 18px/1.2 var(--ts-mono); color: var(--k-ink); }
.ts-support .ts-sheet__table { width: 100%; border-collapse: collapse; font: 300 15px/1.45 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-sheet__table th { padding: 0 0 8px; border-bottom: 1px solid var(--k-line); text-align: left; font: 400 12px/1.3 Roboto, sans-serif; color: var(--k-muted); }
.ts-support .ts-sheet__table td { padding: 10px 0; border-bottom: 1px solid var(--k-line-soft); vertical-align: top; }
.ts-support .ts-sheet__table :is(th, td):first-child { width: 64px; font-family: var(--ts-mono); font-size: 13px; color: var(--k-muted); }
.ts-support .ts-sheet__table :is(th, td):last-child { width: 86px; text-align: right; font-family: var(--ts-mono); font-size: 13px; white-space: nowrap; }
.ts-support .ts-sheet__table tfoot td { padding-top: 14px; border-top: 3px double var(--k-line); border-bottom: 0; font: 400 16px/1.3 Roboto, sans-serif; color: var(--k-ink); }
.ts-support .ts-sheet__table tfoot td:last-child { color: var(--k-accent-ink); font-size: 15px; }
.ts-support .ts-sheet__table tfoot td:first-child { width: auto; font: 400 16px/1.3 Roboto, sans-serif; color: var(--k-ink); }
.ts-support .ts-sheet__note { margin: 14px 0 0; font: 400 13px/1.4 Roboto, sans-serif; color: var(--k-muted); }

/* Подключение: чек-лист. */
.ts-support .ts-start__list { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 36px; margin: 0; padding: 0; list-style: none; counter-reset: ts-step; }
.ts-support .ts-start__list li { counter-increment: ts-step; }
.ts-support .ts-check { display: flex; align-items: center; justify-content: center; width: 30px; height: 30px; margin-bottom: 18px; border: 2px solid var(--k-accent); border-radius: 7px; }
.ts-support .ts-check::after { content: counter(ts-step); font: 400 14px/1 var(--ts-mono); color: var(--k-accent-ink); }
.ts-support .ts-start__list h3 { margin: 0 0 10px; font: 300 26px/1.1 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-start__list p { margin: 0; font: 300 16px/1.6 Roboto, sans-serif; color: var(--k-ink-2); }

/* Какие сайты. */
.ts-support .ts-cms__list { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 0 48px; margin: 0; padding: 0; list-style: none; }
.ts-support .ts-cms__list li { display: flex; flex-direction: column; gap: 4px; padding: 18px 0; border-top: 1px solid var(--k-line); }
.ts-support .ts-cms__list b { font: 300 26px/1.15 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); font-weight: 300; }
.ts-support .ts-cms__list span { font: 300 16px/1.5 Roboto, sans-serif; color: var(--k-muted); }

/* Сайт не открывается прямо сейчас: тёмная плоскость, шаги по порядку. */
.ts-support .ts-now__box { display: grid; grid-template-columns: minmax(0, .85fr) minmax(0, 1.15fr); gap: 32px 64px; padding: 48px 52px; border-radius: 24px; background: var(--k-dark); color: var(--k-on-dark); }
.ts-support .ts-now__head h2 { margin: 0 0 16px; font: 300 clamp(30px, 3vw, 44px)/1.1 Oswald, sans-serif; text-transform: uppercase; color: var(--k-on-dark); }
.ts-support .ts-now__head p { margin: 0 0 28px; font: 300 18px/1.6 Roboto, sans-serif; color: var(--k-on-dark-2); }
.ts-support .ts-now__list { margin: 0; padding: 0; list-style: none; counter-reset: ts-now; }
.ts-support .ts-now__list li { counter-increment: ts-now; position: relative; padding: 16px 0 16px 48px; border-top: 1px solid var(--k-dark-soft); font: 300 16px/1.55 Roboto, sans-serif; color: var(--k-on-dark-2); }
.ts-support .ts-now__list li:first-child { border-top: 0; padding-top: 0; }
.ts-support .ts-now__list li::before { content: counter(ts-now); position: absolute; left: 0; top: 14px; font: 200 30px/1 Oswald, sans-serif; color: var(--k-accent-on-dark); }
.ts-support .ts-now__list li:first-child::before { top: -2px; }
.ts-support .ts-now__list b { display: block; margin-bottom: 4px; font: 400 17px/1.4 Roboto, sans-serif; color: var(--k-on-dark); }

/* Когда поддержка не нужна. */
.ts-support .ts-honest__grid { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: 20px 56px; }
.ts-support .ts-honest h2 { margin: 0; font: 300 clamp(30px, 3vw, 42px)/1.1 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-honest p { margin: 0 0 16px; font: 300 18px/1.6 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-honest p:last-child { margin-bottom: 0; }

/* Начать с аудита. */
.ts-support .ts-links__card { padding: 40px 44px; border: 1px solid var(--k-line); border-radius: 20px; background: var(--k-surface); }
.ts-support .ts-links__card h2 { margin: 0 0 14px; font: 300 clamp(28px, 2.6vw, 38px)/1.15 Oswald, sans-serif; text-transform: uppercase; color: var(--k-ink); }
.ts-support .ts-links__card p { max-width: 900px; margin: 0 0 20px; font: 300 18px/1.6 Roboto, sans-serif; color: var(--k-ink-2); }
.ts-support .ts-links__card .ts-links__more { display: flex; flex-wrap: wrap; gap: 14px 32px; margin: 0; }
.ts-support .ma-faq .ma-title a { color: var(--k-accent-ink); }

:root.pr-dark .ts-support :is(.ts-panel, .ts-sheet), :root[data-theme="dark"] .ts-support :is(.ts-panel, .ts-sheet) { box-shadow: 0 26px 44px -26px var(--k-dark); }

@media (prefers-reduced-motion: reduce) {
    .ts-support .ts-uptime i { animation: none; }
}

@media (max-width: 1199px) {
    .ts-support .ts-cadence__grid { grid-template-columns: repeat(3, minmax(0, 1fr)); row-gap: 40px; }
    .ts-support .ts-plans__grid { gap: 18px; }
    .ts-support .ts-plan { padding: 28px 24px 26px; }
    .ts-support .ts-start__list { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 40px 36px; }
    .ts-support .ts-report__grid { grid-template-columns: minmax(0, 1fr); gap: 28px; }
    .ts-support .ts-honest__grid { grid-template-columns: minmax(0, 1fr); }
    .ts-support .ts-now__box { grid-template-columns: minmax(0, 1fr); padding: 40px 36px; }
}
@media (max-width: 991px) {
    .ts-support .ma-hero h1 { font-size: 60px; }
    .ts-support .ts-art { max-width: 560px; margin: 10px auto 0; aspect-ratio: auto; }
    .ts-support .ts-plans__grid { grid-template-columns: minmax(0, 1fr); max-width: 560px; margin: 0 auto; }
    .ts-support .ts-plan__for { min-height: 0; }
    .ts-support .ts-cms__list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .ts-support .ts-log__list li { grid-template-columns: 100px minmax(0, 1fr); }
    .ts-support .ts-log__list p { grid-column: 2; }
}
@media (max-width: 767px) {
    .ts-support .ma-hero h1 { font-size: clamp(36px, 10.5vw, 56px); }
    .ts-support .ts-panel { width: 100%; padding: 20px 18px 16px; }
    .ts-support .ts-art__caption { width: 100%; font-size: 12px; }
    .ts-support .ts-uptime { gap: 2px; height: 38px; }
    .ts-support .ts-panel__rows { font-size: 12px; }
    .ts-support .ts-panel__rows b { font-size: 12px; }
    .ts-support .ts-log__list li { grid-template-columns: minmax(0, 1fr); gap: 6px; padding: 18px 0; }
    .ts-support .ts-log__list p { grid-column: auto; font-size: 16px; }
    .ts-support .ts-log__list h3 { font-size: 18px; }
    .ts-support .ts-cadence__grid { grid-template-columns: minmax(0, 1fr); border-left: 0; row-gap: 28px; }
    .ts-support .ts-lane { padding: 0; border-right: 0; }
    .ts-support .ts-lane::before { margin: 0 0 16px; }
    .ts-support .ts-lane h3 { font-size: 22px; margin-bottom: 8px; }
    .ts-support .ts-plan { padding: 26px 20px 24px; }
    .ts-support .ts-plan h3 { font-size: 28px; }
    .ts-support .ts-plan__price { font-size: 40px; }
    .ts-support .ts-plan .btn { align-self: stretch; }
    .ts-support .ts-sheet { padding: 20px 16px 16px; }
    .ts-support .ts-sheet__head b { font-size: 22px; }
    .ts-support .ts-sheet__stats { grid-template-columns: minmax(0, 1fr); }
    .ts-support .ts-sheet__stats div { display: flex; justify-content: space-between; align-items: baseline; padding: 9px 12px; }
    .ts-support .ts-sheet__stats div + div { border-left: 0; border-top: 1px solid var(--k-line); }
    .ts-support .ts-sheet__stats dd { font-size: 15px; }
    .ts-support .ts-sheet__table { font-size: 14px; }
    .ts-support .ts-sheet__table :is(th, td):first-child { width: 48px; font-size: 12px; }
    .ts-support .ts-sheet__table :is(th, td):last-child { width: 62px; font-size: 12px; }
    .ts-support .ts-start__list { grid-template-columns: minmax(0, 1fr); gap: 26px; }
    .ts-support .ts-start__list li { display: grid; grid-template-columns: 44px minmax(0, 1fr); column-gap: 8px; }
    .ts-support .ts-check { grid-row: span 2; margin: 0; }
    .ts-support .ts-start__list h3 { font-size: 23px; }
    .ts-support .ts-start__list p { font-size: 15px; }
    .ts-support .ts-cms__list { grid-template-columns: minmax(0, 1fr); }
    .ts-support .ts-cms__list b { font-size: 22px; }
    .ts-support .ts-links__card { padding: 28px 22px; border-radius: 16px; }
    .ts-support .ts-cost { margin-top: 40px; padding: 24px 20px; }
    .ts-support .ts-cost h3 { font-size: 22px; }
    .ts-support .ts-cost__line { flex-direction: column; gap: 10px; }
    .ts-support .ts-cost__line span { max-width: none; }
    .ts-support .ts-cost__line b { font-size: 34px; }
    .ts-support .ts-cost__line i { padding: 0; font-size: 22px; }
    .ts-support .ts-honest p { font-size: 16px; }
    .ts-support .ts-now__box { padding: 28px 20px; border-radius: 18px; }
    .ts-support .ts-now__head p { font-size: 16px; }
    .ts-support .ts-now__head .btn { width: 100%; }
    .ts-support .ts-now__list li { padding-left: 38px; font-size: 15px; }
    .ts-support .ts-links__card p { font-size: 16px; }
}